30-Day Money-Back Guarantee
We stand behind the quality of Content Boom with a comprehensive 30-day money-back guarantee. If you're not completely satisfied with your purchase, we'll provide a full refund within 30 days of your original purchase date.
Eligibility for Refunds
You are eligible for a full refund if:
- You request a refund within 30 days of purchase
- You have a valid reason for the refund request
- You have not violated our Terms of Service
- The plugin has technical issues that cannot be resolved
How to Request a Refund
To request a refund:
- Contact our support team at help@contentboom.pro
- Include your order number and reason for the refund request
- Provide any relevant details about issues experienced
- Allow our team 48-72 hours to review your request
Refund Processing
Once your refund is approved:
- Processing typically takes 5-10 business days
- Refunds are issued to the original payment method
- Your plugin license will be deactivated
- Access to updates and support will be terminated
Non-Refundable Circumstances
Refunds may not be available if:
- More than 30 days have passed since purchase
- The plugin has been used extensively for commercial gain
- Terms of Service have been violated
- Fraudulent or abusive refund patterns are detected
- Change of mind after the 30-day period
Partial Refunds
In certain circumstances, we may offer partial refunds at our discretion. This may occur when:
- You've used the plugin for an extended period
- Only specific features are non-functional
- You're downgrading to a lower license tier
Alternative Resolutions
Before requesting a refund, consider these alternatives:
- Contact support for technical assistance
- Review our documentation and video tutorials
- Request additional training or guidance
- License tier adjustments or exchanges
Chargebacks and Disputes
Please contact us directly before initiating chargebacks or payment disputes. Unauthorized chargebacks may result in:
- Immediate license termination
- Account suspension
- Additional processing fees
- Legal action if necessary
Contact Information
For refund requests or questions about this policy:
Email: help@contentboom.pro
Response time: 24-48 hours during business days
Last updated: January 2024