Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Full name, email address, username, and password
• Billing Information: Billing address, payment method details (processed securely by third-party payment processors like Stripe and Razorpay)
• Profile Information: Optional profile details, preferences, and settings
• Communication Data: Support tickets, feedback, survey responses, and any other communications with our team
• Website Information: URLs and details of websites where you install our plugin
• API Credentials: When using BYOK features, securely encrypted API keys for third-party services

1.2 Information Collected Automatically

When you use Content Boom, we automatically collect certain technical and usage information:

• Usage Analytics: Feature usage patterns, content generation statistics, plugin performance metrics
• Technical Data: IP address, browser type and version, operating system, device information
• Plugin Data: WordPress version, active themes and plugins, server configuration
• Log Information: Access logs, error logs, security events, and diagnostic information
• Performance Metrics: Page load times, plugin execution times, optimization results

1.3 Content and Generated Data

• User-Generated Content: Content you create, edit, or upload through the plugin
• AI-Generated Content: Content created using our AI features (stored temporarily for processing)
• SEO Data: Meta tags, alt text, and other SEO-related data generated by the plugin
• Image Data: Images processed through our optimization tools (processed and deleted immediately)

Usage Information

We automatically collect certain information about your use of our Service:

• Plugin usage statistics and performance metrics
• Feature usage patterns and preferences
• Error logs and diagnostic information
• IP addresses and device information

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process payments and manage licenses
• Send important service updates and security alerts
• Provide customer support and technical assistance
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data centers with physical security measures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. API Keys and Third-Party Services

When using BYOK (Bring Your Own Key) features:

• Your API keys are encrypted and stored securely
• Keys are used only for your authorized requests
• We do not access or store content generated using your keys
• You can revoke or change keys at any time
• Third-party AI services have their own privacy policies

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential service functionality
• Performance and analytics
• User preferences and customization
• Security and fraud prevention

You can control cookie preferences through your browser settings, though some features may not function properly if disabled.

7. Data Retention

We retain personal information:

• For as long as your account is active
• As needed to provide services and support
• To comply with legal obligations
• For legitimate business interests

You may request deletion of your data, subject to legal and operational requirements.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Port your data to another service
• Opt out of certain data processing
• Object to automated decision-making

To exercise these rights, contact us at help@contentboom.pro

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice in our Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Email: help@contentboom.pro

Last updated: January 2024